The Cisco® SPA500DS 15-Button Attendant Console (Figure 1) is part of the Cisco Small Business Series and designed for use with the Cisco SPA500 Series IP Phones. It is an ideal solution for small businesses wanting to simplify incoming call handling by quickly directing calls to the requested party and also to monitor line status from a central location. The attendant console easily attaches to a SPA500 Series IP Phone, providing up to 30 programmable call pickup or speed dial buttons via two page keys, each illuminating the line's status (idle, ringing, busy, or null) via the busy line field (BLF). Incoming calls can immediately be transferred to the proper location with the push of a button assigned to the extension.