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Cisco CON-OSP-C9509 SMARTnet 1 Year - 24x7x4 Maintenance - Parts and labor - Physical Service
Manufacturer: Cisco
SKU: CON-OSP-C9509
Condition: New
Cisco CON-OSP-C9509 SMARTnet 1 Year - 24x7x4 Maintenance - Parts and labor - Physical Service
Price $887.81
Specifications
Manufacturer Website Addresswww.cisco.com
Product TypeService
Manufacturer Part NumberCON-OSP-C9509
Service NameSMARTnet
ManufacturerCisco Systems, Inc
Brand NameCisco
Service Details
  • Software support includes maintenance, minor and major updates for your licensed feature set
  • Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
  • The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
  • Advance replacement parts, with a field engineer, are delivered within 4 hours of determining that part replacement is required
    • Product Support
  • Cisco MDS 9509 Multilayer Director Switch
    • Region Availability

    Service is available only if your distance from a parts depot or authorized Cisco service location is within:

  • 100 driving miles in the United States
  • 120 driving kilometers in Europe and Canada
  • 75 driving kilometers in Australia, New Zealand, and select countries in Latin America and Asia

    • Note: Domestic resellers purchasing for International locations will be subject to an additional fee

    Service Availability24 Hours/Day x 7 Days/Week
    Service Description24x7x4
    Service Duration1 Year
    Service TypeMaintenance - Parts and labor - Physical Service
    Service LocationOn-site
    Provided SupportNew Releases UpdateWeb Knowledge Base AccessPhone SupportEmail Support
    Response Time4 Hour
    Standard WarrantyNot Applicable
    Description
    Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.
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